The Hotel is located 5 minutes from the centre of Palenque, around 10 minutes from the archaeological zone.
Guests can enjoy the pleasant ambience of one of the 101 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The resort has a range of facilities for guests with disabilities. The resort has wheelchair-accessible facilities. There are a number of shops as well. The grounds of the complex feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage (no extra charge) or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. The business centre is on hand for guests' business requirements and provides a projector.
Rooms are equipped with air conditioning and a fan. A balcony is among the standard features of some rooms. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe provides secure storage for guests' personal property. A telephone, a TV and WiFi (no extra charge) ensure optimal comfort. Guests can take advantage of the nightly turndown service. Bathrooms are equipped with a shower and include a hairdryer. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The resort has family rooms and non-smoking rooms.
The outdoor pool complex includes a children's swimming area and is ideal for working out or just relaxing. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. A variety of refreshing drinks await guests at the pool bar. There are many ways to relax or stay active at the resort, including table tennis, billiards, a spa, a sauna, a steam bath, massage treatments and hiking. An entertainment programme and a kids' club are also options for entertainment.
Various dining options are available, including a restaurant, a café and a bar. Breakfast and lunch are served every day. Staff are also happy to provide children's meals.