Set in a central position just 170 m from the city centre and the historic centre of San Cristóbal de las Casas, the hotel is well placed for cultural discoveries and city breaks. Public transport is around 500 m away, and OCC Buses San Cristobal de las Casas Terminal is 1.5 km from the property. For events and performances, Daniel Zebadúa Theater is directly accessible, while El Carmen Convention Center sits 750 m away and Hermanos Dominguez City Theater is 1.8 km away. Ángel Albino Corzo International Airport is 78 km from the hotel.
Hotel Sombra del Agua is a non-smoking hotel with a welcoming lobby and a 24-hour reception supported by bell service and luggage storage. WiFi keeps things connected, while a garden and terrace bring a calm, open-air feel to the property, complemented by a fire pit for relaxed evenings. Parking is free of charge in a nearby, hotel-owned private area, with a nearby, hotel-owned private garage also available. For onward journeys, an airport shuttle is offered for a fee, and a transfer service is offered for a fee on request with reservation necessary.
Accommodation spans classic and superior double rooms, twin rooms, a family room and a small collection of suites, with views that may look out to the garden, courtyard, street, city or mountains. All rooms feature air conditioning, WiFi, a safe, an ironing set, wooden or parquet flooring and a 32-inch flat-screen TV with cable channels. Extra beds are offered for a fee on request and are subject to availability. Bathrooms include a rain shower, toiletries and a hairdryer. Selected suites add outdoor space with a balcony or terrace and outdoor furniture, and bathrobes feature in the suites and the family room.
Fine weather can be enjoyed on the terrace.
Dining centres on Tarumba Restaurant, an à la carte venue serving traditional local Mexican cuisine in an indoor setting with an outdoor area, and complemented by a bar and café for lighter moments. Breakfast is served à la carte for a fee, with an American breakfast offered, and lunch and dinner are also available à la carte for a fee with wine. The restaurant is open to the public, creating a lively local atmosphere. For added ease, room service is offered for a fee.
Payment is accepted in cash and by American Express, Visa, MasterCard and debit cards.